At Izygo, we try our best to bring to you the best products at our store which could satisfy your needs. We take great care of the quality of the products and also ensure proper shipping.
However, in any unfortunate case, if the received product does not meet your approval, you can return it to us within a stipulated period of 60 days, but need to adhere to the following return policies:
- The return period of the product(s) is 30 days from the date on which the product(s) was/were received. In case the return period is over, we would not be liable for any returns and refunds.
- It is necessary to return the product(s) unused or in their original state. In case there’s some manufacturing defect or products receive any harm while shipping, we are liable for the same. In such a case, you need to make the return as soon as possible.
- The returned product(s) should have their hangtags and boxes intact in their original packaging. In case the product receives any harm from the receiver’s side, Izygo may not entertain any return requests and no refunds will be made in such a case.
- If you're returning more than one item, we may ask you to ship the items together or in separate boxes.
- Your refund will include the price of the bag and any duties and taxes minus the return shipping fees. The refund will not include any original shipping charges, if applicable.
- The refund is initiated when the stipulated product(s) is/are received at the correct address in their original state. This time of refund may vary and if you're receiving a refund via credit card, please allow one full billing cycle for the refund to appear on your statement.
- For your protection, we recommend that you use a traceable and insurable form of shipments such as FedEx,UPS or USPS.
We may change our return and refund policies without any prior notice and this would already reflect on our website. You are requested to read our policies carefully and check every aspect of the product before buying it. In case of any discrepancies, the decision of the higher authorities at Izygo would be final and binding.